Please don't just say hello in chat
Please don’t do this:
|
|
This is like calling someone on the phone and then putting them on hold.
Instead, try this:
|
|
This is way more likly to get you an answer sooner, and it avoids making the other person wait. Instead, they can start thinking about your question immediately.
I know folks are trying to be polite by not jumping right into a question or request, like they would do in-person or on the phone, but chatting online is neither of those things.
The same applies to “Hi, are you there?” or “Do you have a minute?” or “ping”. Assume I’ll get your chat message at some point and just ask your question.
If you feel uncomfortable just asking the question, you can do something like this instead:
|
|
Asking your question before getting an initial reply allows for asynchronous communication. The other person can still answer your question and you’ll get the answer when you return.